The purpose of this email is provide customer feedback regarding your recent tree service on my back yard oak trees.
In 1999, my Oak trees were in need of major pruning and shaping. I used a well know, local tree pruning service that had ‘years of experience’. Despite my direction on what I wanted pruned, the tree service pruned the trees as they saw fit, which was not much at all. The bill, however, was pretty steep given the amount of work that had been done. I struggled to see what actually was change from the “before” and “after” pruning. When I asked why my instructions were not followed, the tree service indicated that they were the experts and would not prune the tree more than the staff arborist directed. This experience left me a bit tainted and I was reluctant to use a tree pruning service, again. I expected the arborist to guide me and discuss with me options for pruning, not make the final decisions without my consult.
In late 2008 , Crawford’s tree service was in my neighborhood and stopped by my home while they were working another job. My wife talked me into using them to prune our oaks the way that I had always wanted them groomed. Crawford’s tree service did the job during the day while I was at work. When I got home and saw my backyard, it looked absolutely fabulous. There was no trace of the tree crew being there and the oaks had a beautiful canopy, no ball moss, no dead wood. Our house guest always comment on the beauty of our oaks and how healthy and tall they look. Crawford’s indicated that the oaks are easily 75 to 100 years old.
When I want quality, reliable tree pruning services, I call Crawford’s. I just recently scheduled Crawford’s to prune my 25 year old ash tree. I can’t wait to see the results.
Regards,
Alan Koporc
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